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Venkatesh
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Annexure C
Format for Investor Complaints Data to be displayed by Depository Participants on their respective websites
Data for every month ending – March 2023
SN |
Received from |
Carried forward from previous month |
Received during the month |
Total Pending |
Resolved* |
Pending at the end of the month** |
Average Resolution time^ (in days) |
|
|
|
|
|
|
Pending for less than 3 months |
Pending for more than 3 months |
|
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
1 |
Directly from Investors |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
SEBI (SCORES) |
0 |
0 |
0 |
0 |
0 |
0 |
3 |
Depositories |
0 |
0 |
0 |
0 |
0 |
0 |
4 |
Other Sources (if any) |
0 |
0 |
0 |
0 |
0 |
0 |
5 |
Grand |
0 |
0 |
0 |
0 |
0 |
0 |
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Trend of monthly disposal of complaints
|
SN |
Month |
Carried forward from previous month |
Received |
Resolved* |
Pending** |
1 | 2 | 3 | 4 | 5 | 6 |
1 | April 2022 | 0 | 0 | 0 | 0 |
2 | May 2022 | 0 | 0 | 0 | 0 |
3 | June 2022 | 0 | 0 | 0 | 0 |
4 | July 2022 | 0 | 0 | 0 | 0 |
5 | August 2022 | 0 | 0 | 0 | 0 |
6 | September 2022 | 0 | 0 | 0 | 0 |
7 | October 2022 | 0 | 0 | 0 | 0 |
8 | November 2022 | 0 | 0 | 0 | 0 |
9 | December 2022 | 0 | 0 | 0 | 0 |
10 | January 2023 | 0 | 0 | 0 | 0 |
11 | February 2023 | 0 | 0 | 0 | 0 |
12 | March 2023 | 0 | 0 | 0 | 0 |
13 | April 2023 | 0 | 0 | 0 | 0 |
14 | May 2023 | 0 | 0 | 0 | 0 |
15 | June 2023 | 0 | 0 | 0 | 0 |
16 | July 2023 | 0 | 0 | 0 | 0 |
17 | August 2023 | 0 | 0 | 0 | 0 |
18 | September 2023 | 0 | 0 | 0 | 0 |
19 | October 2023 | 0 | 0 | 0 | 0 |
20 | November 2023 | 0 | 0 | 0 | 0 |
21 | December 2023 | 0 | 0 | 0 | 0 |
22 | January 2024 | 0 | 0 | 0 | 0 |
23 | February 2024 | 0 | 0 | 0 | 0 |
24 | March 2024 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
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Trend of annual disposal of complaints
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SN |
Year |
Carried forward from previous year |
Received during the year |
Resolved during the year |
Pending at the end of the year |
1 | 2017-18 | 0 | 0 | 0 | 0 |
2 | 2018-19 | 0 | 0 | 0 | 0 |
3 | 2019-20 | 0 | 0 | 0 | 0 |
4 | 2020-21 | 0 | 0 | 0 | 0 |
5 | 2021-22 | 0 | 0 | 0 | 0 |
6 | 2022-23 | 0 | 0 | 0 | 0 |
7 | 2023-24 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
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