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Annexure C


Format for Investor Complaints Data to be displayed by Depository Participants on their respective websites

Data for every month ending – March 2023

SN Received from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution time^ (in days)
Pending for less than 3 months Pending for more than 3 months
1 2 3 4 5 6 7 8
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Depositories 0 0 0 0 0 0
4 Other Sources (if any) 0 0 0 0 0 0
5 Grand 0 0 0 0 0 0

Trend of monthly disposal of complaints

SN Month Carried forward from previous month Received Resolved* Pending**
123456
1 April 2022 0 0 00
2 May 2022 0 0 00
3 June 2022 0 0 00
4 July 2022 0 0 00
5 August 2022 0 0 00
6 September 2022 0 0 00
7 October 2022 0 0 00
8 November 2022 0 0 00
9 December 2022 0 0 00
10 January 2023 0 0 00
11 February 2023 0 0 00
12 March 2023 0 0 00
Grand Total 0 0 00

*Should include complaints of previous months resolved in the current month, if any. **Should include total complaints pending as on the last day of the month, if any. ^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

Trend of annual disposal of complaints

SN Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 0 0 00
2 2018-19 0 0 00
3 2019-20 0 0 00
4 2020-21 0 0 00
5 2021-22 0 0 00
Grand Total 0 0 00
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